Refund policy

arii's paid plans are sold through Paddle.com, our Merchant of Record. Paddle takes the payment, handles taxes and sends your receipts, and refunds are made through Paddle to the way you paid.

When you can get a refund

• Your first payment for a plan: a full refund if you ask within 14 days of it.
• A renewal: a refund of that renewal if you ask within 48 hours of it.

After those windows, payments aren't refunded, except where the law where you live requires otherwise. If you were charged twice for the same thing, write to us and we'll refund the extra payment. If something else went wrong with a payment, write to us and we'll look into it; any refund outside these windows is up to us.

How to ask

Open the link in your Paddle receipt, or go to paddle.net and find your order there; or write to support@arii.love with the email you paid with. Refunds usually reach you within 5 to 10 business days, depending on your bank.

Cancelling

You can cancel a plan at any time from your account or Paddle's customer portal. It stops renewing, and its perks stay until the end of the period you paid for.

Chargebacks

If you dispute a payment with your bank instead of asking us, the plan may be paused while the dispute is open. Please write to us first; it's usually faster.

last updated October 31, 2026